Our SAP AMS framework is a proven and cost-effective model for application maintenance and support services. We provide round-the-clock support tailored to your objectives. Our certified SAP AMS consultants have designed our model to minimize total cost-of-ownership (TCO) and deliver high-quality services. We can adapt our AMS model to meet your specific maintenance requirements.
SAP Application Maintenance and Support Services
SAP Technical Support
SAP Functional Support
SAP Basis Administration Services
Benefits of working with us
Customization
Customize Salesforce for the way your team uses it
• Proper set up and configuration • Customized roles • Custom privacy settings • Make use of all the features • Automate manual tasks
Development
When pre-built just won't cut it,our expert developers step in
• Custom workfows, rules, etc • Platform-based development • App development • Apex, Lightning, SOSL, SOQL • JavaScript, CSS, SASS, HTML
Integration
Connect any system, cloud-based or on-site, in a single unifed platform
• External data sources • Built-in or 3rd-party APIs • 3rd-party software • Apps from AppExchange • Custom integrations
Migration
Get rapid, seamlessdata migration
• To or from Salesforce • Between different Orgs • From Classic to Lightning • No data loss • No duplication
Training
Empower your teamto use Salesforce confdently
• Improve user adoption • Foster collaboration • Workshops & mentoring • Hands-on training sessions • Recordings & documentation
Support
Our admins manage your account or provide help on-demand
• Ongoing support • System monitoring • Issue resolution • User assistance • Upgrades & improvements
Process-Oriented Methodology
Utilize ITIL processes for resource allocation and cost efficiency.
Enhance landscape optimization through continuous monitoring for improved performance.
Implement SAP-aligned security practices to ensure GRC-compliant user authorizations.
Unique AMS Model
Utilize tools, accelerators, and knowledge repository to reduce cycle time for issue resolution and project execution.
Our services support regular business operations and specialized projects like upgrades and module implementations.
Benefit from close collaboration and one-to-one relationship with SAP leadership for early alignment with product strategy and roadmap.
Cost and Time-Saving Service Points
Pay for the actual time utilized, ensuring optimal cost efficiency for our customers.
Each service point corresponds to one hour of offshore support, providing a transparent and convenient pricing model.
Purchase and utilize service points on the fly, allowing flexibility and efficiency in accessing our services.
Main Phases of SAP Application Maintenance And Support
Assessment
This involves identifying needs, outlining the scope, creating a business case, and devising a plan for service delivery.
Implementation
In this phase, existing systems are transitioned by implementing the appropriate AMS model that aligns with the workforce, processes, technology, and governance.
Consolidation
The objective here is to swiftly stabilize the implemented changes, allowing for the realization of value from your applications while ensuring consistent performance.
Implementation
This stage focuses on optimizing operations and introducing systematic innovations to achieve your business goals.
Taming the Beast: Master Business Process Intelligence in SAP S/4 HANA
Have questions, inquiries, or want to discuss a potential collaboration? We're here to listen! Our dedicated team is ready to assist you in any way we can.
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