Boosted Cyber Security Company's Efficiency by 30% with Service Cloud Implementation
The company offers security analytics and automation software and services for organizations to reduce the risk of a breach, detect and respond to attacks, and build effective IT security programs. The Corporation strengthens over 7800 customers' ability to defend against everything from opportunistic drive-by attacks to advanced threats. The Corporation needed a way to make its service processes more efficient by enhancing its case management system.

Business Needs
Environment

Business Challenges
Solution

Result

Outcome
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