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One Platform to Power Every Agentic Experience

Make Salesforce data, logic and governance available across agents, applications and workflows, with enterprise-grade control built in from the start.

Salesforce Headless 360 Platform Services
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Partnership and Certifications

We are Salesforce Select Partner having 100% Salesforce certified team.

End-to-End Salesforce Headless 360 Platform Services

Our Salesforce Headless 360 services span assessment, architecture, enablement, integration and ongoing governance, delivered by teams who work across platform, data and agent design.

Salesforce Headless 360 Consulting

Assess readiness, define target architecture and build a phased transformation roadmap.

Headless 360 Architecture and Implementation

Design and implement a scalable architecture that makes Salesforce capabilities accessible across enterprise channels.

Agentforce and Agentic Workflow Enablement

Connect AI agents to governed business workflows so they can execute real enterprise actions.

Customer 360 and Data 360 Enablement

Create a unified data foundation so every agent and experience works from trusted enterprise context.

Enterprise Integration and Automation

Connect Salesforce with SAP, ERP and operational systems through secure, governed integration patterns.

Headless 360 Governance, DevOps and Optimisation

Establish security, deployment controls, observability and continuous optimisation for enterprise-scale adoption.

Salesforce Headless 360 Use Cases Across the Enterprise

Headless access earns its value wherever work happens outside the Salesforce interface.

Developer and Engineering Productivity

Teams building with their preferred coding agents and frameworks directly against platform APIs.

Agentic IT and Business Operations

Provisioning, approvals and operational tasks executed programmatically under existing controls.

Custom Customer and Partner Experiences

Branded portals and applications built on platform logic with your own front end.

AI-Powered Sales Operations

Account context, updates and next steps delivered to sellers in the tools they already use.

Intelligent Customer Service

Cases resolved by agents with full access to entitlements, history and resolution workflows.

Employee Workflow Automation

HR, IT and finance requests actioned in Slack or Teams without opening a separate system.

Connect Headless 360 Across Your Enterprise Technology Landscape

An access layer is only as useful as the systems and controls behind it. We design the connections and the governance together.

Agentforce and AI Agent Integration Agents granted scoped access to platform capability with auditable actions.
Customer 360 Integration Sales, Service, Marketing and Commerce logic reachable from any surface.
Data 360 Integration Unified, governed data providing context to every agent, app and workflow.
MuleSoft and Enterprise API Integration Reusable API and event architecture serving both human and agent consumers.
Identity, Security and Access Control Permissions, sharing rules and approval chains that travel with every access route.
DevOps, Monitoring and Governance Environment strategy, automated testing, session tracing and release control.

Business Benefits of Salesforce Headless 360 Platform Services

We set baselines before delivery, so value is evidenced against agreed measures.

Faster Agentic AI Deployment

78% of developers say low-code tools help scale AI development.

Unified Enterprise Context

Unified platforms can reduce operating costs by up to 27%.

Greater Development Flexibility

API-led connectivity can improve developer productivity by 64% on average.

Stronger Governance and Control

85% of IT teams have adopted DevSecOps for secure development.

Reduced Application Switching

Headless 360 agents can handle 70–80% of routine employee queries within existing work tools.

Faster Innovation at Scale

API-led connectivity can help launch new projects 78% faster on average.

Why Choose KloudData for Salesforce Headless 360 Services

KloudData combines Salesforce platform engineering with enterprise integration and data capability, which is what a headless architecture demands. As a Salesforce Headless 360 implementation partner, we deliver Salesforce Platform consulting services built around governance, not just access.

Salesforce-Certified Platform Consultants
Enterprise Salesforce Architecture Expertise
Enterprise Transformation Projects Delivered
Enterprise Security and Compliance Standards
Dedicated Post-Implementation Support

Frequently Asked Questions

How is Headless 360 different from the traditional Salesforce Platform?
Headless 360 is the platform formerly called Salesforce Platform. The difference is access: business logic and governance are now consumable from outside the UI, by external systems, developer tools and AI agents.
Do we need to replace our existing Salesforce implementation to use Headless 360?
No. Lightning, reports and existing user experiences remain in place. Headless 360 adds access routes rather than replacing what your users work in today.
How does Salesforce Headless 360 work with Agentforce?
Agentforce provides the reasoning and agent lifecycle. Headless 360 gives those agents access to platform capability, which is usually what determines whether an agent can complete a task or only report on one.
How does Headless 360 integrate with Data 360 and Customer 360?
Data 360 supplies the unified data context and Customer 360 supplies the application logic. Headless 360 makes both reachable from any surface under the same permissions.

Build an Agent-Ready Enterprise With Salesforce Headless 360

Make Salesforce capability available wherever your teams and agents work, with governance that holds on every surface.

Discuss Your Headless 360 Strategy

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