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Create Digital Experiences. Connect Customers and Partners.

Build secure, connected customer and partner experiences with Salesforce Experience Cloud Services designed around your CRM data, workflows, and enterprise needs.

Salesforce Experience Cloud Services
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Partnership and Certifications

We are Salesforce Select Partner having 100% Salesforce certified team.

Enterprise Salesforce Experience Cloud Consulting Services for Connected Experiences

Our Salesforce Experience Cloud Consulting work spans strategy, implementation, portal development and ongoing optimisation, delivered by consultants who design around your CRM data model rather than a generic template.

Experience Cloud Strategy & Consulting

Define who the portal serves, what data they need access to, and how it should behave.

Salesforce Experience Cloud Implementation

Sites configured, data access designed, and permissions modelled against real user journeys.

Customer Portal Development

Self-service portals built on live CRM data, not a static content layer.

Partner Portal Development

Deal registration, lead sharing and collaboration built for how partners actually work with you.

Experience Cloud Customization & Development

Lightning Web Components and custom development where standard templates fall short.

Experience Cloud Optimization & Support

Ongoing tuning of performance, adoption and access as the portal scales.

Salesforce Experience Cloud Implementation
for Secure Enterprise Portals

Our Salesforce Experience Cloud Implementation Services cover the capabilities enterprise portals actually need, not just a branded login page.

Customer Self-Service Experiences

Case status, account information and knowledge available without a support ticket.

Experience Builder & LWR Sites

Fast, SEO-friendly sites built on the current Salesforce site framework.

Secure External Data Access

Sharing rules and permission sets designed specifically for external users.

Experience Capabilities

Partner Relationship Management Portals

Pipeline visibility, deal registration and enablement content for channel partners.

Personalized User Experiences

Content and navigation adapted to role, account and permission set.

Knowledge & Content Experiences

Approved knowledge articles surfaced where customers and partners actually look.

Business Value of Salesforce Experience Cloud
Solutions for Enterprises

We baseline current ticket volume and partner onboarding time first, so improvement is measured rather than assumed.

Higher Customer Self-Service Adoption

Make answers easier to find. 61% of customers prefer self-service for simple issues.

Stronger Partner Engagement

Give partners better access to tools and information. Salesforce partner portal implementations have reported up to 50% higher partner engagement.

Lower Service Effort

Resolve routine requests without agent involvement. Self-service channels solve an estimated 54% of customer issues.

Faster Partner Onboarding

Automate onboarding and reduce manual handoffs. One Salesforce Experience Cloud customer reduced onboarding from 2 days to under 5 minutes — over 99% faster.

Consistent Digital Experiences

Connect experiences across customer touchpoints. 79% of customers expect consistent interactions across departments.

Scalable External Collaboration

Support growing partner ecosystems efficiently. 94% of sales teams now use partner selling.

Why Enterprises Choose KloudData as
Their Salesforce Experience Cloud Partner

Portals fail on data access design more often than on visual polish. As a Salesforce Experience Cloud Partner, we get the sharing model right first.

Enterprise Salesforce Expertise
Customer & Partner Portal Experience
Experience-First Solution Architecture
Secure Data Access Design
Salesforce Ecosystem Integration Expertise
Continuous Optimization & Support

Frequently Asked Questions About
Salesforce Experience Cloud Services

What Does Salesforce Experience Cloud Implementation Include?
Our Salesforce Experience Cloud Implementation Services cover site configuration, data access and sharing design, branding, component development, and testing across the user types the portal serves.
Can Experience Cloud Be Used for Customer and Partner Portals?
Yes. The same platform supports both, with different data access, branding and functionality configured for each audience within one Salesforce org.
What Is the Difference Between Community Cloud and Experience Cloud?
Experience Cloud is the current name for what was previously called Community Cloud. The rebrand reflected an expanded platform, but the underlying capability for building portals and sites is the same lineage.
How Does Experience Cloud Secure Customer and Partner Data?
Through sharing rules, permission sets and profile-based access built specifically for external users, so portal visitors see only the records and fields they are entitled to.
How Do We Choose a Salesforce Experience Cloud Implementation Partner?
Look for a Salesforce Experience Cloud Implementation Partner with evidence of secure data access design, not just visual customisation, plus experience with both customer and partner portal types and a support model that continues after launch.

Looking to Build Better Customer and Partner Experiences?

Create secure, connected Salesforce experiences that simplify self-service, strengthen partner collaboration, and scale with your enterprise.

Discuss Your Experience Cloud Strategy

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